Shipping policy

Shipment processing time

All orders are processed within 2 business days. Shipment will occur on all days except weekends. 

Shipping is $4.99 for total order of < $50 and is Free on orders > $50. We ship First Class in the US with expected delivery between 3-7 days. 

International shipping charges for your order will be calculated and displayed at checkout

Shipment to P.O. boxes or APO/FPO addresses

We do not ship to P.O. boxes or APO/FPO addresses. 

Shipment confirmation and order tracking

Most orders are shipped without a tracking number. When shipped with tracking we will provide the information via email.

Customs, duties, and taxes

Diwali Craft is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Customize the following: Diwali Craft is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Please contact us for international delivery (outside of USA & Canada)